Shipping Policy

Shipping Policy - the basics

Welcome to Global Hair Group's shipping policy! All Shipping Costs, Duties and Taxes are responsible by the customer. Custom hair orders may take up to two weeks to arrive. Please check shipping estimates for more accurate dates. Every order includes a tracking number for live updates. To avoid any delays, please enter accurate information. We're committed to efficient and reliable shipping methods to ensure your orders reach you in a timely manner. Our packaging is designed to protect your products during transit, and we aim to keep shipping costs transparent and affordable. Feel free to contact us with any specific shipping preferences or questions about our methods. We're here to make your shopping experience seamless and enjoyable.

Store Policy

Welcome to Global Hair Group, where customer care is our top priority! We are dedicated to providing the highest quality products at affordable prices, along with exceptional service to ensure your satisfaction. Our commitment extends to continuously updating our inventory with the latest products, including hair extensions, hair systems, accessories, and online education resources.

Our Customer Care Store Policy:

Quality Assurance: We stand behind the quality of every product we offer. From sourcing materials to manufacturing and packaging, we adhere to strict quality control standards to ensure that you receive only the best.
Affordable Prices: We believe that everyone deserves access to top-quality hair products at prices that won't break the bank. That's why we strive to keep our prices competitive without compromising on quality.
Up-to-Date Products: We understand the importance of staying current with the latest trends and innovations in the hair industry. Our team is constantly researching and sourcing new products to keep our inventory fresh and up-to-date.
Customer Satisfaction Guarantee: Your satisfaction is our ultimate goal. If for any reason you're not completely satisfied with your purchase, please reach out to our customer care team, and we'll do everything we can to make it right.
Expert Support: Have questions about our products or need assistance with your purchase? Our knowledgeable customer care team is here to help. Whether you need product recommendations or styling tips, we're just a message or phone call away.
Community Engagement: We value the feedback and input of our customers. Join our community to stay connected, share your experiences, and participate in exclusive promotions and events.

Thank you for choosing Global Hair Group as your trusted source for all your hair care needs. We look forward to serving you with excellence and exceeding your expectations every step of the way!